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FAQ

About Our Hair

WHAT IS VIRGIN HAIR?

WHAT IS THE QUALITY OF YOUR HAIR?

CAN I CUT THE WEFT?

CAN MY NEW HAIR BE COLORED/DYED?

CAN THE HAIR BE STRAIGHTENED OR CURLED?

WILL MY HAIR WAVE UP AGAIN AFTER I STRAIGHTEN IT?

HOW IS THE LENGTH MEASURED?

HOW LONG DOES YOUR HAIR TYPICALLY LAST?

HOW MANY BUNDLES DO I NEED TO COMPLETE A FULL SEW-IN? HOW MUCH HAIR DO I NEED TO ORDER?

WHY DO YOU SUGGEST TO CONDITION CURLY HAIR?

Orders

CAN I PLACE AN ORDER AND PICK IT UP AT YOUR STORE?

ORDER PROCESSING TIME

SHIPMENT DISPATCH CONFIRMATION

Cancellations / Returns / Refunds / Exchanges

WHAT IS YOUR CANCELLATION POLICY?

WHAT IS YOUR RETURN EXCHANGE POLICY?

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