Customer Reviews

SalonLabs Hair Extensions Customer Reviews


Hailee W

Very happy with the quality of their hair! Natural grey hair is extremely hard to find, so I was very happy when I saw that they had it. I get so many compliments on how well the hair matches my salt and pepper hair! I will definitely be ordering from them soon. I have had the hair in for 2 months and it is holding up well.

Kristina Collins

Love my clip in pieces ... Perfect for when you need something done to your but don’t have time to sit in a hair salon all day!!! So glad I stopped in to check out the store today.. Thanks Shiva

Cheryl Morgan

Had a custom closure made and it was perfect!! Outstanding work!! Nice thick closure with no shedding or split ends

Ebony Morgan

Wonderful service! Excellent quality of hair! Best price! I love it!

Karen Claybourne

Have you ever bought hair from a supplier or vendor and had questions regarding the quality, texture, or cost and couldn’t reach anyone and felt like your money was wasted? If so, you must try SalonLab, this company is a great choice for quality virgin hair and the best customer service I’ve experienced with a hair company EVER!

RC Field

Hello Last September I drove to Ypsilanti from the west side of the state to Salon Labs. I have been doing my own extensions for a very long time, at least 20 years. Anyway the customer service was excellent the hair is awesome and holds up. Just today I replaced my extensions from the ones I had last September. The only reason I did is because I wanted it longer. I have used several products on the extensions including dyes shampoos conditioners and it’s held up it was still soft and shiny after all of that time. The hair IS human and does not require special shampoos like ones that don’t have sulphates in them. The most heat I used was a blow dryer and I touched the ends with a curling iron. This hair works for me well because I like it long and wild I don’t straighten it or curl it much. If I really wanted it curly I would use sponge rollers. Anyway I could not recommend this product more as I said this really is human hair and not some fabrication. And again the customer service is awesome. I just reordered what I received in the mail today that’s how impressed I am. RC Field

Tiuska Santana

This is the best hair I’ve used in my life. I’ve been using hair extensions since I was 15. The composition of the hair it’s divine. The kind of hair you’d wish it would come out of your scalp. All the way from the personalized customer service to the product itself, it’s a delight. I will continue to buy from Mr. Sheva for as long as he’s in this business. This quality is my uncompromising standard.

When it comes to hair, you want it to look healthy and natural. This is it. It’s money well spent.

I have intact 3 natural wavy hair bundles (two 22 inches and one 24 inches long since 2016). I still wear it to this day it just blends so well with my hair color (#2 brown) and texture (relaxed hair). The needlework of these clips extensions are remarkable and this Indian hair is just simply so versatile. You can curl it or straighten it. Do whatever you want because is all human hair (not mixed like some brands that claim remy hair and it has synthetic mixed).

Lastly, I want to add that I had put a custom order on March 2020 right before COVID-19 shut down the whole country. It was custom color order with the tips of the hair golden blonde and the top of the hair my natural #2 brown. WOW if I could add pictures to these reviews, I would. I will find out! I’m talking about that natural looking golden blonde! (not that yellow blonde). It is exactly what I wanted! Not really a fading look because I don’t like the orange/copper color that comes when you bleach hair. This store delivered! The color was impeccable and the hair is intact. No damage. This is professional service. Do not sleep on this.

My hair order was ready at the store three weeks ago even as the virus is still going around. I’m more than satisfied!

Kalisha Cofer

Thank You

Landria Henderson

This will be my 4th time purchasing. Love this hair!

Tammy

The Best Hair ever I just had to write this review I have installed the same 3 bundles of hair for the 4 times in 12 months I condition well and use sodium free shampoo but I think the real reason my hair has lasted so long is the quality of the hair that Salon Labs sources. I will only buy from Shiva I have been a customer for 7 years Tammy

Sadiyah Malcolm

Great quality! vendor is knowledgeable and patient, and the hair lasts!

Mia Smith

This is by far the best place to come for Indian hair. This hair is virgin, unprocessed and last for at least a year or longer. It colors extremely well and it blends really well with course or fine textures. The prices are reasonable and the owner is awesome. He will answer all of your questions and work with you to find the texture that’s right for you. When you have this hair installed, you will literally have to convince others that it’s not your hair. That’s how you know it’s a good grade and quality hair. Instead people asking you where did you get your hair, they’ll ask who styles your hair.

Kathleen Dumas

Excellent service! Truly an educational experience. Pleased to have had the opportunity to meet the owner and see his amazing product.

shunary noyd

Very professional . The hair is amazing blends great with my natural hair . I can wear straight and curly styles which look great Plus I wash and reinstalled my bundles they look brand new . I truly love this hair and the price was not bad . It’s worth the money you won’t be disappointed.

Joyce Gist

Excellent customer service, quality hair and great prices.

Louvenia Brown

My first set of bundles I purchased were great! Light to minimum shedding but hair quality was great! My reason for only giving 4 stars is because my last set of bundles purchased has lots of tangling and shedding definitely not happy with last purchase for the money spent

Ericka Savage Whitley

I've been there twice now and received excellent customer service. Both Shiva and Ashley were extremely patient...and I can be quite indecisive! If you're in the Detroit area it is worth the drive for high quality hair at discounted prices.

Erishun Garrett

By far the best quality virgin hair that I have ever purchased. The hair blends so well with my natural hair. I've been approached countless times by people who cant even tell that I am wearing hair that isn't my own. The hair is low maintenance and can withstand styling well. Unmatched quality for a great price. I will definitely choose Salon Labs whenever I am in need of virgin hair.

The service within the store was also great, the team is very knowledgeable and was able to help me make a selection that was perfect for my needs.

Landria Henderson

Amazing quality hair I have been here 3 times have will be back again

Asia Johnson

Great customer service. Amazing hair.

Anasta'Ja Chandler

Great hair, I’ve brought it multiple times! Very course, it blends perfectly with my hair! I love the hair it’s amazing! Although the ends are thinner than I want I have yet to find hair like this anywhere! The owner is amazing and understanding! Would definitely recommend this hair to everyone!

Venus Brown

I bought some curly hair seems like it is good quality minimal shedding literally and does not tangle will be shopping with them again!

Aryion McCoy

 

Lauren Calhoun

This hair is bomb! I will never use another hair company! It’s full and silky! No tangles! Minimal shedding, just bomb hair!

Minah B

The curl pattern matches some hair from somewhere else I got nicely. I give it 4 stars and not 5 because the hair feels kind of dry and brittle. It also had a decent amount of split ends and it does tangle some. I was positive I couldn’t return it so I used it anyway. i only got a closure from them no bundles. I may give them another try in the future. The owner was helpful in helping me find a closure that would match nicely too.

Update: I ended up letting the closure sit in some conditioner overnight and half the next day. It feels really nice & it didn’t tangle. Maybe it just needed some TLC.

Rehanna Thelwell

Wonderful family owned hair supplies retailer! Great products and a great atmosphere.

Rheba Rodgers

First buyer from here and they hair is okay. I’ve only had the hair for about a week and after the first few days it started feeling wore out. It wasn’t very shinny and silky, yet it was soft. Yesterday I decided to wash the hair to see if it will rejuvenate it but I feel like it made it worse. It feels dry and not as bouncy. More kinda stuck together. I let the hair air dry and I also wrap my hair at night. I’m not sure what the problem is but I am not %100 pleased with my bundles. I haven’t even used my second bundle yet , only reason I will is because I’m sure I can’t get my money back instead. Overall customer service was awesome though!!

Grean Jelli Bean

This place is amazing and has a huge selection, and the owner is SO helpful with making sure buyers get the right types of hair for the customer's needs. He took the time to listen to what I was going for and had the knowledge to help me try to get there. I had to learn a few things along the way about working with the products, and he definitely was supportive in trying to help me achieve my look! It's a process, and I'm sure there's going to be some trial and error, but SalonLabs will definitely be my go-to place for the products I need. Thanks, Shiva!

Kimberly Spivey

 

Camille Spivey

I ordered 10 bundles of 14” Indian natural Wavy for my clientele and myself and we absolutely love it! It looks so natural and straightens and curls so beautifully. And I love how it blends with my natural hair! Highly recommended.and customer service was amazing!

Victoria Clanton

LOVEEEEE everything about this place! Costumer service is great and the hair quality is perfect! Been ordering for 2 years now and always satisfied! Thank you guys!

Olivia Williams

Awesome customer service and great wholesale prices. I’ve bought hair from here and I’ve had it reinstalled multiple times, and I had minimal shedding the hair is also very nice quality for the price!!

Monisa Curtis

Very good hair, long-lasting even after one year, purchased the natural wavy hair. Nice, professional and knowledgeable staff. Would definitely recommend their store.

Camille Mckinney

They sell absolutely amazing hair !! My hair I got from there has lasted for about 7 months now and is still in good shape. I also dyed it twice and it’s still looks amazing I love this hair company. Lastly they sell good quality hair that is very affordable.

DeLayne Ayers

If you are looking for beautiful hair you must go to SalonLabs Virgin Hair Extensions. I had been looking for good quality Virgin hair that did not tangle, shed, and had density. I definitely got what I paid for. This is now the only place I shop for my hair extensions. Stop and give them a try, you will not regret it!

Angela Kengara

First time buyer of Salon Labs hair and I ABSOLUTELY LOVE LOVE IT!! First, customer service is great! They are willing to answer any questions and make sure that you are satisfied with your purchase. They let you compare different bundles and closures to decide which one feels or looks right to you. I’ve tried different types of hair that claim that they are “pure virgin” hair but end up shedding like crazy and thinning out and losing their integrity. Or the closure completely balds. Maintenance? EASY! The pure wavy hair is great! Literally I wake up in the morning, spray some water with a bit of conditioner and I am out of the door! I also love that no matter how much heat you put to it, it does not change the integrity of the hair. I can straighten my hair to a pretty high heat and the next day get it wet and it goes back to the natural wavy look. I have always had to just take out the weave and start over to add an extra bundle to get that thick and full look/feel that I love. But not with this hair. Yazmin did my hair a little over a month ago and all I had to do was go to her to tighten up some loose ends. Adding extra hair was unnecessary. I’m not going to lie and say that shedding doesn’t happen, it happens, it’s hair! But never to the extent that it thins out. First time buyer and foreve customer! I can’t see myself buying from anywhere else. 🙏🏾

Kelly Sieler

First time hair extension user and I could not be more pleased with the product AND the service. I had no idea where to go until I searched on Google and read the reviews for SalonLabs. After reading all the positive feedback I thought this was the place to go! And definitely was not disappointed...actually more impressed. Shiva took his time and explained in great detail (remember...first time user) how to place the hair, how to sew on the clips, how to cut the hair and what measurements I would need to make for each piece. It's been 3 weeks now and I can't believe how these hair extensions has changed my life....my confidence! They are PERFECT, high quality hair that matched my hair beautifully. I will be a forever customer @ SalonLabs. THANK YOU, Shiva!! :)

Brionna Kilgore

Love the hair! Also I love the fact that when you go into the store they give you plenty of options! I have been a few times and I’m very happy with their professionalism. I will definitely keep coming back!

Jessica Bowman

Great hair, love the convenience of being able to go in and get quality hair! Ashley is so friendly and always there to help me out! Highly recommend Salonlabs!! Check them out!!

Fatoumata Kaba-Diakité

I’m so glad my first experience with hair extensions was through salon labs thanks to my hair stylist Yaz. The hair blends well with natural 4c hair silk pressed, I am happy with my results. People won’t belive when you’re like “no it is a sew in” haha.

Temika Heard

Ordering from Shiva was such a pleasure! I had a terrible experience with a previous hair supplier and a friend recommended SalonLabs to me. What a God send! Shipping was fast and Shiva communicated with me during every step. The hair is of superb quality! Full, luxurious without any tangling and most importantly my husband LOVES it!

Nilima Dugyala

I AM absolutely thrilled with my extensions. The transformation from short to long hair is amazing. The hair is the best quality, so silky and natural. Highly recommend!

Ebony Heckstall

If you want quality hair at a great price, look no further. If you take care of it you can use this hair for years before purchasing new bundles.

Penny Thurmond

Excellent customer service! Love the quality of the hair!

ashley working girl

Thick bundles the best 600.00 I’ve ever spent!!!!!!!!!! Ladies foreal foreal ... the quality of they’re hair is no joke!!!! I had my last bundles for almost a year in half and nothing was wrong with them... they would of lasted another 2 years.. I just wanted to go longer!!!!!.... if you invest that much into hair.. better go to salon labs!! No where else!! They’re bundles are thick.. NO BS!!! I bought 4 bundles and couldn’t even use the 4th it was so thick and so much hair!! I left pictures on they’re wall for proof!!!!!! After washing ,straightening, curling NOTHING HAPPEND!!!! No damage nothing!!!!! I will only buy from salon labs!!!!! If I could give them 10 stars.. I would

Destiny W.

HAIR GODS OF YPSI!!! Long lasting high quality hair. Pretty much obsessed with every style they have in this place! 100 percent recommended, best place and best prices. :)

Susan L

SalonLabs, Thank you very much for helping me select hair for my new weave. As you know, I was not familiar with Natural Hair, and this was my very first time purchasing Raw Hair. The customer service I received from your salesperson was outstanding! I appreciate you having Licensed Cosmetologists on file to refer your customers for styling services. I'm happy to inform you that I will be a returning customer!

vikki Williams

I love the hair purchased before lovethe fact that u can keep using it please visit store

M Andolini

I've bought hair three times from Salon Labs. I was leary at first but I was really relieved that the quality was so good I went back. Minimal shedding, it curls great and when you wash it its like brand new. I bought a full lace and the knots needed bleaching. That was the only issue but bleaching the knots was no big deal. I like variety so I would definitely return again. Very satisfied with my purchases.

Stacy Walden

Coming from someone that has tried every hair extension known to man, I highly recommend Salon Labs hair. They have so many options of good quality hair to choose from and their customer service couldn’t be any better. They matched the color and curls of my natural hair to a T!

Jaleesa Haygood

Hey i just wanted to say how awsm! this hair is. Its amazing.It takes color very well, ive straightned it curld it and so on and its behavior is just fabulous. And the girks that run it are amazing and very help full. 5 Stars forsure <3

Deshong Perry-Smitherman

Love this so much. Many compliments all the time on my hair. The texture, color, length and feel of it is so exceptional I forget it’s not mine! :)

Tour ÍA

Great quality hair that will keep you feeling beautiful from start to finish! Awesome people who know exactly what customer service is and it’s pure virgin hair!! Plus shoutout to Ashley for putting us on! Yessssss

anticeptic4soul

I love my clip in extensions that I got from them! Perfect quality with the softness and volume I was looking for. It’s also super easy to use and take care of. 10/10 will shop there again

Jomari Glover

I love this hair! It’s on my 4th install and it’s still great. Blends well and is so versatile. Yaz and Ashley are so great with their customer service. And Yaz does my hair so well and neat every time. Great company and great people

Joanna White

I received my wig from SalonLabs and was delighted at the quality of the virgin hair and the wigs construction. I can wear this wig in absolute confidence and know that wherever I am, the feeling of beauty is part of my presence. The staff at SalonLabs are so knowledgeable and professional, I felt welcomed and apart of their family. They have become my first choice and only source for Excellent virgin hair products and custom hand made wigs for me. Thank You Shiva and SalonLabs for such a wonderful experience! Joanna White

Annise Summerhill

I bought three bundles of the wavy in lengths 18-20-22 and I love them. The hair is soft, matches my natural hair, and easy to style.

Sha'Brika Sanders

Loved the hair !! I got the curly 12’ inch ! No knotting , LITTLE shedding !! When i say little that’s no exaggeration !! I love the hair & will be back for sure !! Plus they give students discount ❤️❤️

Kenyatta Mitchell

I have been getting hair from them for awhile now and yes, I live near here and I love it 😌 the prices are wonderful. Always have a deal and discounts ☺️Please go shop there you will love it. They are very friendly make sure that you are satisfied with your purchase and price before you leave the store. Always have great hair experiences here❤️.

Darbee Pass

Salon Labs hair has lasted me for over a year now. I have colored the hair, cut the hair, and turned it into a wig after wearing it multiple times as a sew in. I still own the hair and it is soft and beautiful. My favorite body wave hair thus far.

Angel Dale

I highly reccomend Salon Labs, I absolutely love them! I purchased 2 bundles(which I didnt fully use) back in November and just re installed for the second time. My hair looks very natural and never tangles or sheds. I've never been able to find hair that blends so perfectly with my natural hair. I will be returning soon to get a longer length! The hair quality and great customer service will keep me coming back

Destiny Johnson

I absolutely love salon labs !! But hair I’ve purchased ever . Both yaz and Ashley are awesome , I loveeee them ❤️❤️❤️

Paris Arnold

Salon Labs is top quality hair, I’m so glad that I stopped in to see what they had. The sales girl Ashley was so helpful and so pleasant. She helped me find exactly what I need. I love my hair, it’s so amazing!

Daria Dupont

I am now going on my fifth purchase with Salon Labs Virgin Hair Extensions and I am in love! The hair never tangles, colors with ease, and always true to lengths! Not only do you get great customers service EVERY time you make a purchase, the company actually educates you on hair care, terminology and processing. I highly recommend Salon Labs if your in search of long lasting, quality hair that you bound to get loads of compliments on. Totally worth it Ladies.

Candice Thomas

This is the Best hair ever! I

Taryn Emerson

Salonlabs always provides exceptional costumer service and has a large selection of hair to choose from!

Sylvia Bess

This hair is the best! I purchased a few bundles of “Natural Wavy” in Dark Brown. The prices are very affordable and this has honestly been the best type of virgin hair I’ve purchased. The hair was delivered within 3days to me in IN. I only used two bundles for my sew-in and it’s very full! Light-weightless and little to no shedding. The wavy-to-straight transition is the best thing that I love about this hair. I highly recommend this hair!! Thanks SalonLabs.

Megan Shull

I went in about a week ago, and the ladies there were very eager to help me! They aim to please, and make your experience there memorable. I definitely recommend salon labs if you are looking to spice up your hair game!!

Nia Roane

I was able to get the help I needed easily! I got two blonde bundles and the hair was shipped to me in AZ quickly! My stylist here compliments me on the quality of this hair even after she processed it again! I've been wearing it for around 5 months now and I can still get more wear out of it!

Mariah Anderson

Besides the fact that "natural black" is really more like brown number 4, I love my bundles from Salon Labs and I have a feeling I'll be able to use them for a very long time. The location is great as well! And the best part, Salon Labs bundles don't smell like corn chips unlike most.

Licia Mariee

Great quality hair & really helpful staff ! Would purchase again and again.

Morgan Cartwright

It has been almost a year since I've purchased my bundles from Salon Labs and as much as I would like to buy more I have no need. I have dyed, added heat and cut some of my bundles and the quality of the hair remains intact. If you are looking to purchase hair that last's, does not shed or tangle/also from a company with amazingly accommodating customer service I suggest you see Ashley or Yazmin at Salon Labs.

ifeoma odum

Salon labs has some of the best customer service and best hair in Michigan! I highly recommend to anyone who's looking for quality hair at a good price!

Taelor Webb

When I first walked into the store Ashley greeted me. She was very nice! She was very knowledgeable about the hair and answered all my questions. Made sure all my bundles matched and I was satisfied before I left.

LaTosha Allen

I really enjoy the customer service from the staff that works at the store. The staff is very helpful when educating clients about the hair. I have always experienced positive experiences when purchasing the virgin hair. I also come back often to purchase more of their hair because of their specials and great service.

Sirish Velkour

Great place. Great customer service. Amazing hair extension products. You can't beat their genuine virgin hair extensions. Very affordable.

Tatyona Roberts

Omg where do i start !!!!! Ive had my hair for 5 months now and its been installed 3 different times !!! Same texture , same feel everything every time i wash it goes right back to this BOMB ASS WAVE ...... I LOVE MY HAIR AND IMA KEEP BUYING BUNDLESS FORRREEVERRRRR !!!! #BESTQUALITY HANDSDOWN !!!

Johnnette Williams

highly recommended, not only do i love the hair but the customer service is great !

maguy pella yombo

So much to tell about this company. Second time buying hair from them. Wonderful customer service. The bundles hair so high quality. Just got a 360 so excited to make a wig out of it. I would high recommend stop by and see for yourself.

Jibrie Johnson

Salon labs is the best hair I've ever purchased. I had my hair for 6+months still the same as day one. With Minimum shedding & NO TANGLES The employees are well mannered with great personalities. I would recommend anyone to purchase hair with them.

Tazzy Flintstone

Love my hair love the employees

Gabrielle Carter-Felder

Really honest and friendly service.

LaNia Maull

Great staff, very friendly and helpful! Not to mention this is the best hair I've ever purchased ! No tangles, no shedding! I definitely will be back and recommend to other people.

Stevi Smith

This place is amazing, the staff is very polite and the hair is absolutely amazing.

Claire Ostrowski

I received the best service from the young woman named Ashley working inside the store. She matched my hair color very quickly to their wefts and together we figured out the length at which my hair would look thicker. She was so friendly and professional, and directed me to get my first sew-in with Yaz. Yaz did a wonderful job on my installation, she was very easy on my head and my sew in lasted longer than expected! The extensions I bought, I still have, as the hair is very durable. It's easy to wash and style. I HIGHLY recommend visiting this place for all your extension needs. The pure Indian hair and the staff is second to none!

Kyara Payne

This place is amazing. I will never go anywhere to buy hair. The staff is friendly and have great personalities. They have great knowledge when it comes to the hair and can help you with whatever you need. If you have vision of what you want, they can make it possible

Chinyere Onimo

Great customer service and high quality hair! I normally buy my hair online - but this place offers the convenience of having a great selection of hair readily available so all I have to do is walk in and tell them what I'm looking for. Also no having to pay for shipping!

Kenyatta Barbee

My extensions are BOMB and Customer service was BOMB ! I have received so many. Compliments on my hair ! They took the time to explain very keen details of the hair to me; from the quality, the longevity, as well as the care. I love it ! I will be buying from them again.

Ashaunte Hoey

Nothing but great things to say about this place! I bought my bundles from here about a month ago and love everything about them. Not only were my bundles soft and luxurious while straight, they reverted right back to the sexy, bouncy curls (which was it's natural state)! It's really hard to find hair like this around Ypsilanti at an affordable price. Ashley and Yaz made me feel nothing but comfortable during my visit, so much so that I had to come back and tell them how much I loved my hair in person!

Shakaila Smith

I love the hair purchased before lovethe fact that u can keep using it please visit store

Reta Golidy

Went into Salon Labs almost a month ago to purchase some hair and I loved everything about it. The ladies inside were very friendly and helpful. I have been wearing the hair for a few weeks now and I love it. I have washed it once so far, and it still has the same soft texture and bounce as when I bought it. The hair is very easy to maintain. I highly recommend this place.

Kailyn Linton

Finally a weave shop in little ol ypsilanti Michigan! The girls here are nothing but nice people, make you feel like you are welcome and will help you with any questions you may have. The hair here is GREAT.😭💗 it's feels like my real hair, I would recommend anyone here!! It's my go to, and it should be yours too!

Daria C.

I have purchased hair extensions from Salon Labs for two years now, and I In LOVE with this company!! Luxury hair at its best, you CAN NOT go wrong shopping here. The customer service experience is awesome, and the hair is very affordable. I've never had tangling as an issue and the hair is always easy to curl, wash or color with wavy textures. The staff hears what I want and always delivers!!I highly recommend Salon Labs, for it will elevate your hair game to the next level.

Yasriah W.

The hair from SalonLabs is great, there is no tangle or shedding. Great quality of hair. I do not regret getting my hair from SalonLabs and will be coming back to get more. I highly recommend getting this hair.

Olivia P.

I love the store & also the hair. They have 2 beautiful young ladies in there that can help you and teach you about the hair. This is my first time getting a sew in and they have my experience wonderful. Thanks Yaz && Ashley!!

Theresa L.

I absolutely love the hair I purchased at Salon Labs! The ladies were so helpful. The hair is so soft and it straighten so nicely when flat ironing. Very easy to maintain with no tangle at all. I highly recommend!

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